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5 Essential Elements For artificial Intelligence

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AI may even examine a customer interaction and have an understanding of the customer’s sentiment and intent. This permits the bot to recognize optimistic, detrimental, and neutral language so it can route tickets to an agent properly if a handoff is important and cut down escalations on account of sentiment https://americanjainidentity.domains.uflib.ufl.edu/education/blog/learn-about-tidio-and-using-ai-customer-service-for-your-business

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