The arbitrator who'll hear and judge your dispute will likely be preferred in the AAA's roster of neutral arbitrators. For information on the AAA, be sure to visit its Web site, . Specifics of the AAA's rules and charges for buyer disputes can be found in the AAA's consumer arbitration http://griffinnfsdm.ivasdesign.com/17114936/how-to-start-cleaning-a-messy-house-things-to-know-before-you-buy